Posted on

Personnel Announcement – Marcus Ralston, Director of Product Management – Standards

marcus ralstonARCH Cutting Tools is pleased to announce and welcome Marcus Ralston as Director of Product Management – Standards. Marcus is responsible for business development, brand integration, sales forecasting, marketing initiatives, and customer relationships for the KEO Standards, Richards Microtools, Ultra-Dex and KEO Milling Solutions product lines.

Throughout his career of more than 20 years, Marcus has focused primarily primary on developing and implementing strategic sales and service models, effective channel management, customer advocacy and direct marketing implementation.

Earlier in his career, he served as Vice President of Business Development for Harvey Performance, where he was responsible for sales growth and for the coordination of the operations of Sales and Application Engineering, Custom Solutions and Customer Service. Marcus also worked as an Application Engineer with Kennametal, where he partnered with R&D to refine tool geometry, conduct beta testing and to create technical content for a wide range of successful solid carbide cutting tool designs in milling, threading and hole-making across the organization’s 20-brand portfolio.

A veteran of Desert Storm, Marcus served 14 years in the U.S. Army. He graduated Summa Cum Laude from Southern New Hampshire University with a B.S. in Organizational Leadership and he also holds a diploma in Nuclear, Biological & Chemical Defense from the U.S. Army Chemical Defense Institute.

“I look forward to putting my experience to work in this dynamic organization,” Marcus says. “Building on our dedication to customer service, we will grow in our capabilities and continue to be the industry leaders.”

Contact Marcus Ralston at 603-545-7355, or at mralston@archgp.comm

Posted on

2019 General Price Adjustment

To: Richards Micro Tool Distributor

From: Stacey Eeman

Date: January 2, 2019

Re: 2019 General Price Adjustment

Dear Distributor:

First! Thank you for your continued support and business partnership.

As you are all aware there have been many conversations over the past couple years as to the economic inequities in the Global Market. The current policy makers have promised to resolve these. The effects of these changes are impacting ours and many other industries across the country plus the world for the past year.

We regret that due to some of these policies and their effects on our operating costs, we can no longer absorb these increases and therefore are raising the list prices from the current 2018 catalog 5.5% effective January 2, 2019.

We have made every attempt to avoid the increase, but we will not compromise on the quality of our tools. I think you will agree that the quality of Richards Micro Tool – Miniature Cutting Tools should not be sacrificed.

A printed 2019 List Price will accompany any mailings of our current 2018 Catalog. You can send your requests to info@richardsmicrotool.com, we can supply it in excel matrix as well.
Our website pricing Richardsmicrotool.com will be updated on January 2, 2019 as well.

Thank you for your continued business, we look forward to another year of association with you.

Best regards,
Stacey L. Eeman
Marketing & Business Development Manager
KEO Cutting Tools and ARCH Specials, a division of ARCH